Booking Terms & FAQ’s

Cromarty Camping is a community owned and locally operated campsite, run by Cromarty Community Development Trust, as a community business.

All profits from the facility are returned to the town by way of employment and to trigger other projects and works for the benefit of the wider community.

The campsite is run by staff and a board of volunteers from Cromarty Community Development Trust, and there is a daily presence on the site.

Cromarty Camping is open daily, year round.

Owing to unforeseen circumstances, or an emergency, we reserve the right to change our opening policy.

There is not an office onsite, as our booking system is entirely on-line and automated.

There is an appointed campsite warden, and they provide a daily presence on site between 11am-1pm (for two hours), over the changeover period.

We also have an out-of-hours emergency contact for the site.

The service building is cleaned daily between 11am-1pm (for two hours), over the changeover period.

As we have private shower rooms with associated facilities, we can keep the service building in action at all times, whilst cleaning, for any visitors with an extended stay (of more than a single night).

Check in is from 1pm to 7pm.

We can tolerate the occasional late arrival in the early evening, due to unplanned circumstances.

You must check out by 11am on your departure day; unless you have a firm extended booking – of more than one night – and plan to stay on.

Any problems? Speak with the warden on arrival at 11am.

The gates are secured at all times – and accessed by a key code – but in the interest of other visitors to the site plus the neighbouring properties, vehicles cannot enter or leave the site between the hours of 10pm at night and 7am the following morning.

These are the identified ‘Quiet Hours’ on the site.

15 days or more in advance of your arrival date = No quibble, full refund.

Between 8-14 days of your arrival date = 50% refund.

Within 7 days of your arrival date = No refund.

Yes – utilising the access code issued within 24 hours ahead of your arrival (by email) to gain entrance to the site.

Please ensure you go to your allocated pitch, to keep our booking system running smoothly; or we may need ask you to move, even if already set up. 

Yes  – providing you have booked this through the online booking system in advance. 

If you have pitched and then elect to extend your stay – subject to availability – you may be required to move.

Yes – but this must be selected at the time of booking.

If you have pitched and then elect to extend your stay – subject to availability – you may be required to move..

You can check to see which bay you have been assigned, on the day of your arrival.

Yes – this is a serviced site, and each parking bay comes with a dedicated electrical hook-up.  Water is from one of two standpoints adjacent to the pitches.

The use of this power is included in the nightly charge as standard.

240V/230V 16A

Yes – each bay is private and zoned, and there is adequate width to mount an awning* and/or erect a table and chairs etc. Bays 1-5 and 8 are 5x7m. Bays 6-7 are 7x9m. (*Awning size dependent).

We do ask that you don’t connect separate pitches by awnings, if travelling with family or friends. This is to ensure fire breaks between pitches are maintained at all times, to prevent fire spread in the event of an accident.

For bikes – yes – there is adequate length in each bay to bring bikes, on rear mounted carriers, etc.

If you are at maximum vehicle size for the pitch, we recommend you unhook your bike carrier after parking, for the safety of your vehicle and that of others.

For cars – no – we can’t accommodate towed vehicles; there is no car parking provision beyond the 8 motorhome bays, and no single bay is long enough for this.

In short we don’t accommodate touring / towed caravans, as we are not set up for this.

In high season we simply don’t have the space to accommodate both a caravan and a towing vehicle within our parking arrangement nor the turning space that this requires when operating at capacity. However we may give consideration to individual requests in the lower season (October-March annually). Just drop us an email or phone ahead.

For unrestricted stays with a caravan the nearest site would be the ‘Camping and Caravanning Club’ sites at Rosemarkie or Dingwall.

No – we are not set up for any semi-permanent accommodation and our license does not permit this.

The nearest site for this would be the ‘Camping and Caravanning Club’ sites at Rosemarkie or Dingwall.

All bays are one of two sizes only – for small or larger motorhomes. 

Of these Bay 6 (vehicles more than 6m) and Bay 8 (vehicles of 6m or less) are closest to the ramped path to the service block.

The service block has accessible private shower rooms, and a fully compliant and larger private shower room complete with wash hand basin and toilet and built in supports.

This will double as a family showering room, and may occasionally be in use.

The site is newly developed and once entered, has relatively level access, with a compacted ‘Sustainable Urban Drainage’ material (SUDs) as its finish in all areas of parking and hardstanding for onsite rainwater filtration.

The site is connected back to the town with a public footpath in full.

No, the site is not set up for this; our bays are set out to be physically distanced we look to prevent fire spread at all times.

However, we hope in future to have availability to pitch a small tent in one or two identified grassed areas.

We do accept bookings for single vehicles with an associated roof mounted TentBox. Simply book in as per a motorhome to secure a bay, with a hook-up, on the hardstanding.

Yes, if you are arriving in a single vehicle with an associated roof mounted TentBox. For this you’ll be booked into a motorhome bay (up to 6m) on the hardstanding, and have full hook-up access included in your stay.

No, if you have secured a grassed tent pitch in connection to cycle touring, but you will have full access to the services building as part of your booking.

If you are booking in a motorhome length of 6m or under, you will be on one of 6 bays which directly overlook the coast.

If you are booking in a motorhome length over 6m up to 9m you will be on 1 of 2 bays, which are elevated with slightly restricted coastal views.

Generally the whole site is set up to capture the seascape (of Cromarty Firth), the townscape (of Cromarty) and the landscape (of woodland) views.

Two accessible unisex and private shower rooms, complete with toilet and wash hand basin.  These rooms are complete with shaver sockets and electric showers.

One fully accessible unisex private shower room, which doubles as a family shower room. This room is complete with shaver sockets and an electric shower.

A dishwashing area, with a single sink.  This is plumbed with both hot and cold water.

Grey and black water (chemical waste) disposal.

Refuse and recycling collection.

Electrical hook-ups as standard.

Fresh water supply.

These services are open year round to paying visitors.

The service building is accessible at all times when the campsite is open, for the use of paying guests only.

At quiet times of the year, parts of the building might be closed off, subject to demand.

We will allow a day rate for up to 2 hours use of the facilities including chemical waste disposal – without electrical hook-up, for the most part of the year, at the warden’s discretion.

Day rates, still need to be booked through the booking system.

There is trace heating to the building over winter, to keep it operational year round.

Depending on the overall demand at a given time of the year, we will offer access to the site – for waste disposal and showers only – as a reduced rate day pass, to encourage the safe disposal of chemical waste.

You will not have a zoned parking bay with this pass, nor will access to an electrical hook-up come with this pass.

If it appears on the booking system – and providing you have prepaid for this facility – access will be given.

At present no, but we may address this in the future if the demand is there.

Watch this space.

No – Unfortunately we are unable to accommodate tent stays at the moment, however we hope that this will change in future.

No – We simply do not have additional parking provision, nor level grassed areas, for family camping.  The site is set up in the main for the provision of 8 motorhomes nightly.

Yes – Year round we can accept bookings for arrival with a single vehicle and an associated roof mounted TentBox. Simply book in as per a motorhome booking (up to 6m) to secure a pitch on the hardstanding, complete with electric hook-up.

The Cromarty-Nigg ferry route, provides a safe alternative route to the A9, for those cycling the North Coast 500 and we – generally –  look to promote eco-friendly tourism across our works.

At present  – no – but if the demand is there we may give consideration to this in the near future.

As a community operated campsite, we will continue to fine tune the services we offer over the first year of operations, and review these annually.

Watch this space.

Yes, up to 2 well-behaved dogs per vehicle are allowed; providing they are kept on a lead at all times whilst on the campsite, for the comfort and safety of all users.

If you do bring a dog to site, please ensure that you clean up after your pet, and bag and bin any waste.

It is forbidden – at all times – to exercise dogs on the site off lead on the site; please access the beach, footpath into town or the multiple tracks and trails from the town for wider / off lead exercise.

The site has and borders native woodland and we are actively welcoming all nature back into the site (post development) hence why there is a strict ruling about no off lead exercise on the site for dogs.

Sadly no; we are a small community run site, fully connected to the town with domestic properties nearby.  We look to keep our neighbours and the community onside.

‘Quiet Hours’ are 10pm-7am at the site, in fairness to other paying visitors.

 If you look to party hard – into the wee small hours – this is not the site for you.

If you fail to observe this, we politely reserve the right to move you on, without refund.

Equally damage or misuse of the building or services will be charged proportionately.

Sadly no; we are a small community run site, fully connected to the town with domestic properties nearby.  We look to keep our neighbours and the community onside.

‘Quiet Hours’ are 10pm-7am at the site, in fairness to other paying visitors.

If you look to party hard – into the wee small hours – this is not the site for you.

If you fail to observe this, we politely reserve the right to move you on, without refund.

Equally any damage or misuse of the building or services will be charged proportionately.

The bookings are on an online system and there is an automated generation of pitch.

If you are arriving with friends, we ask that if parking adajcent to each other you still respect the layout of the campsite which is designed to reduce fire spread. Cromarty’s joy is its independence and disconnect, but it means emergency services are naturally further away. Therefore help everybody out and do not create potential fire bridges with awnings linked across vehicles etc.

If there is availability but not on adjacent pitches, we may be able to accommodate this.

Drop us an email through the booking system with your booking reference well in advance – explaining what your are after – and we will see what we can do.

We are a small community run site, fully connected to the town with domestic properties nearby.  We look to keep our neighbours and the community onside.

‘Quiet Hours’ are 10pm-7am at the site, in fairness to other paying visitors.

If you look to party hard – into the wee small hours – this is not the site for you.

If you fail to observe this, we politely reserve the right to move you on, without refund.

Equally any damage or misuse of the building or services will be charged proportionately.

Fires – generally – are not permitted anywhere on the site on health and safety grounds.
Campfires are not permitted on the site or the neighbouring beach, for same.
Barbecues and camping stoves are permitted on zoned areas of hardstanding only.
In event of an emergency / accidental fire always call 999 as the first responder.

In the event of a fire or fire-related accident is there any onsite kit?
All motorhomes should carry on board their own fire extinguishing kit as standard.

At the site dry powder fire extinguishers have been mounted across the parking areas and service building in red sealed boxes. The red boxes also contain air sounding horns to alert all other visitors to the site plus neighbouring properties. These are fully accessible to all – in the event of an emergency – at all times.

A fire blanket, is located within the dishwashing area, on site and accessible to all.

Always phone 999 as the first point of call – in the event of a fire related emergency – and secondly locally raise help.

All motorhomes should carry on board their own first aid kit as standard.

Locally, a first aid kit, is located within the dishwashing area on site.

This is checked regularly and accessible to all in the event of an emergency.

There is a GP surgery local to Cromarty; and the surgery can temporarily register visitors as ‘resident’ for non urgent care.  Phone 01381 600224

Cromarty Medical Practice, Allan Square, Cromarty, Highlands, IV11 8YF

Opening hours are Monday-Friday only, from 8am-6pm (with closure for lunch daily between 1-2pm)

For all Medical related ‘Minor injuries’ or ‘Out-of hours care’ phone 111

You will then be referred to the walk-in surgeries at Raigmore Hospital, Inverness or Invergordon Hospital (both at approximately 24 miles from Cromarty).

For all Medical related ‘Accident & Emergency’ phone 999

Accident & Emergency services, are located at Raigmore Hospital, Inverness.

For all Dental related ’emergency’ phone 111

In event of a medical emergency always call 999 as the first responder.

The nearest pharmacy is Boots The Chemist, Fortrose.

Opening hours are Monday-Friday, from 9am-6pm & Saturday 9am-1pm.

Cromarty Stores & Cashline
Bank St, Cromarty,  IV11 8UY
Opening hours : Mon-Sat 8.30am-7pm; Sun 9am-3am.

Cromarty Bakery
Bank Street, Cromarty, IV11 8UY
Opening hours : Mon-Fri  8.30am-5.30pm; Sat 8.30am-4pm; Sun | Closed.

The Cheese House
Old Police Station. Bank Street, Cromarty IV11 8UY
Opening hours : Mon & Tue | Closed; Thu-Sat 10am-5pm; Sun 12-4pm.

Cromarty Post Office & Post Office Counter Bank
Bank Street, Cromarty, IV11 8UY
Opening hours : Mon-Tue 9am-5.30pm; Wed 9am-1pm; Thu-Fri 9am-5.30pm; Sat 9am-12.30pm; Sun | Closed.

There are many more independent and specialist shops in Cromarty. See the Cromarty Camping website links for more details.

Cromarty Stores & Cashline
Bank St, Cromarty,  IV11 8UY
Opening hours : Mon-Sat 8.30am-7pm; Sun 9am-3am.

Cromarty Post Office & Post Office Counter Bank
 Bank Street, Cromarty, IV11 8UY
Opening hours : Mon-Tue 9am-5.30pm; Wed 9am-1pm; Thu-Fri 9am-5.30pm; Sat 9am-12.30pm; Sun | Closed.

Slaughterhouse Coffee       
For speciality locally roasted coffee and locally baked cakes
Marine Terrace North @ Cromarty Links / Ferry Slipway

Sutor Creek
For wood fired pizzas, salads and bistro style food from lunch to dinner
Bank Street, Cromarty

The Fishertown Inn
For craft beer, Scottish whisky and gin along with good pub ‘grub’ from lunch to dinner
Church Street Cromarty

The Royal Hotel
For everything from a light lunch to seafood dishes to traditional Sunday roast
Marine Terrace, Cromarty IV11 8YN

The Cromarty Cafe
Coffees, breakfast and Lunches
Typically open from 10-4
Church Street, Cromarty

Stagecoach Bus : Cromarty to Dingwall, passes through Jemimaville and Culbokie (on the Black Isle) before arrival in Dingwall. This is a restricted service so check online to check what days this runs.
Catch this from the links or Victoria Hall. 

Stagecoach Bus: 26 26a Cromarty to Inverness, passes through Rosemarkie, Fortrose, Avoch and Munlochy (on the Black Isle) before arrival in Inverness. Catch this from the links or Victoria Hall. 

The Cromarty to Nigg ferry operates seasonally from 1 June until the end of September. Catch it from Marine Terrace North, the ferryslip way, beyond the harbour.

Grab a coffee at Slaughterhouse Coffee – a speciality coffee shop – whilst you wait.

Or if there’s a traffic queue, why not see what’s on at the local Cromarty cinema.

The ferry can transport small campervans, cars and bikes

Hugh Scott, The Garage, Jemimaville  IV7 8LX  01381 610210

Opening hours : Mon-Fri  9am-5pm; Sat 9am1pm; Sun | Closed.

Charge Place Scotland, Cockett Hat Court, Culbokie,  IV7 8LF

Connect to the town: 
Take the public footpath from the campsite to access the conservation town of Cromarty. The footpath will lead directly to the historic but working harbour, connecting round to the ferry slipway and the links (with The Cinema), the town centre and its associated Fishertown, Pickletoun and Townlands Park.
Keep an eye out for the Cromarty-Nigg ferry boat!

Connect to the beach:
Cross the road from the campsite and the whole beach front is open to you.
Time it for low tide.  Keep an eye out for Cromarty’s active coastal rowing teams!

Connect to the South Sutor:
For a more strenuous walk, head into town, walk along Shore Street, and then head East to follow the coastal path (away from the campsite) before ascending to the South Sutor and returning by Cromarty Mains.
Keep an eye out for the dolphins!
www.walkhighlands.co.uk/lochness/Sutors.shtml